My experience with Paul Davis has yet to improve by much. I finally got the walkthru with their assessor. He maintained the damage was not as extensive as the insurance adjuster said, but wanted to do more work in other areas. All I wanted to know was if we were covered and he assured me that we were.
I regaled him with the tale of my experience with the service of his company over the past few weeks, and the guy looked honestly shocked. (Shocked, I say) If he wasn’t, he faked it well.
He made assurances that he’d be in contact with us and that everything would be fine. He was quite honest when he told me they were really backed up when it came to rebuilds just because of the time of the year and all that good stuff. Once more, I told the man we didn’t mind if it was going to take extra time or get delayed, just as long as we were kept informed about what the heck was going on.
Well, that was last Tuesday…it’s now the following Monday. I’ve yet to hear from the guy.
*sigh*
Once more, I’m pleased that our insurance is covering us, but I’d really hate to think what kind of crap we’d be in right now if the house had been damaged so much as to be uninhabitable.
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